De-Escalation/Situational Awareness
In this course, practice responses that accord with best practices from the behavioral health field and are designed to calm the situation as quickly as possible.
Date: Nov. 6, 2026
Time:
8:30-11:30 a.m.
Location:
Sourcewell
Cost:
Free
Prerequisites: None
CEUs: 3 Teacher CEUs; nurse, social worker, behavioral health, and law enforcement
Relicensure requirement: Positive Behavioral Intervention Strategies; Key Warning Signs of Early-onset Mental Illness: Other
Learning objectives:
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Examine strategies to ground oneself
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Identify the person’s need and specific concern
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Consider the role of nonverbal communication and practice verbal strategies to respond to severe mental health symptoms
Description:
De-escalating mental health crises means responding in specific ways to keep stress levels low. Severe mental health symptoms can be upsetting and stressful for the helper so it’s important to stay focused on not contributing more conflict and dysregulation. By paying careful attention to what the person reveals in their actions and words, interventions can be crafted to reduce agitation. The key objective of the class is to practice responses that accord with best practices from the behavioral health field and are designed to calm the situation as quickly as possible.
About the leader:
A presenter with People's Incorporated will lead this training session.
Event Registration
Registration deadline: Oct. 23, 2026
Check-in: 8 a.m.
Questions: community@sourcewell-mn.gov
Register See event policies